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PRIVACY POLICY AND PROTECTION OF PERSONAL DATA

ANCESTRA COMUNICAÇÃO SA, (hereinafter referred to as ANCESTRA), corporate entity with the NIPC 507 147 995 and with its headquarters at Travessa da Ponte, 128, 4435-403, Rio Tinto, Portugal, is the entity responsible for collecting and processing your personal data for the purposes stated in this privacy policy.

ANCESTRA undertakes to process your personal data in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and the free movement of personal data.


§ 1 PURPOSE OF THE COLLECTION AND PROCESSING OF PERSONAL DATA

ANCESTRA will collect and process the personal data of the customers/users of this website to process and manage requests for contact, supply of products, complaints and other pre-contractual or contract execution, the terms of which shall be governed by the contractual clauses agreed upon and by general principles of law and also by commercial and marketing actions, with the express consent of the user.


§ 2 CATEGORIES OF PERSONAL DATA COLLECTED AND TREATED

In the above-identified context, ANCESTRA will process the following categories of customers/users' personal data: identification and contact information; payment data and / or information in the context of the customer/user's response to any questions; and requests or complaints from customers/users.


§ 3 RETENTION TIME FOR PERSONAL DATA

The personal data of the customers/users will be stored for a maximum period of 5 years after the end of their use.


§ 4 GUARANTEES IN THE PROCESS OF TREATMENT OF PERSONAL DATA

According to the legislation in force, ANCESTRA provides an adequate level of protection of the personal data of its customers/users, in particular through the implementation of technical and organizational measures necessary to protect your personal data against accidental destruction, loss or modification, as well as against access and other unauthorized processes.

Measures taken include data encryption and the security of the applications that process them.


§ 5 RIGHTS OF THE HOLDERS OF PERSONAL DATA

ANCESTRA guarantees its customers/users, at any time, the right to access, rectify, update, limit and erase their personal data (except for the data that is indispensable to the supply of goods by ANCESTRA or to the fulfillment of legal obligations that the controller is subject to), the right of opposition to the use of the same for commercial purposes and the withdrawal of consent, without jeopardizing the lawfulness of the treatment effected under it, as well as the right to the portability of the data.

The customer/user is also entitled to obtain a copy of his / her processed data and the right to be informed, in the case of an automated decision-making, of the logic behind such system, as well as the importance and consequences of its treatment for the concerned person.

Without prejudice to the provisions of the General Regulation on Data Protection, you may exercise any of these rights, directly or by written request, addressed to ANCESTRA, through the contacts made available for this purpose in this document.


§ 6 SHARING OF PERSONAL DATA WITH THIRD PARTIES

ANCESTRA, as part of its activity, may use the services of subcontractors, companies responsible for processing customers/users' data for billing and order management purposes.

These companies are linked to ANCESTRA by written agreement and can only treat the personal data of customers/users for the specifically stated above, being absolutely prevented from processing personal data, directly or indirectly, for any other purpose, for their own benefit or third party .

In compliance with legal obligations, personal data may also be transmitted to judicial and administrative authorities.


§ 7 CONTACTS

Any information or requests regarding our privacy policy and data protection should be directed to:
ANCESTRA COMUNICAÇÃO SA
Travessa da Ponte, 128
4435-403 Rio Tinto Portugal
+351 225 100 137


§ 8 UPDATES

ANCESTRA reserves the right to update its privacy and data protection policy and it is advisable to regularly consult this page.